Sone 436 Privacy Policy – How Safe Is Your Data With Us

This Privacy Policy explains in detail how Sone 436 (https://sone436.best) collects, processes, stores, and protects the personal data of its members. By using Sone 436, you agree to this policy.

In this policy, "data" refers to your name, mobile number, email address, IP address, payment details, and platform usage history. "Processing" covers everything from data collection through storage, analysis, and deletion.

Sone 436 operates under a Curacao Gaming Authority license and complies with international data protection regulations (GDPR). As the data controller, Sone 436 is responsible for your information, and every purpose for which it is used is legally justified.

Sone 436 collects data in two main ways — information you provide directly, and data collected automatically while you use the platform.

Photos of your national ID or passport are collected for KYC verification. These documents are stored in encrypted storage and can only be accessed by authorized members of the verification team. Once verification is complete, document copies are securely deleted.

Sone 436 uses the data it collects solely for specific, defined purposes. Each purpose and its legal basis are clearly outlined below.

• Service Delivery: Account management, payment processing, and delivering gaming services. This is part of our contractual obligations.
• Identity verification: For registration, KYC, and age verification. Required by law.
• Security: Preventing fraud, money laundering, and unauthorized access. Legitimate interest.
• Responsible Gaming: Analyzing gaming behavior to detect early signs of problem gambling. Legitimate interest.
• Support: Resolving your complaints and inquiries. Contractual obligation.
• Service Improvement: Analyzing usage patterns to improve the platform. Legitimate interests.
• Promotions & Offers: Keeping you informed about relevant bonuses and offers tailored to your preferences. Only with your consent.

If you do not wish to receive promotional messages, you can turn off notifications in your account settings or contact support. However, essential service communications (such as transaction confirmations) cannot be disabled.

Sone 436 never sells your data. However, limited information is shared with trusted partners where necessary to deliver our services. In every such case, those partners are required to uphold the same privacy standards we do.

• Payment Processors: bKash, Nagad, and other payment gateways receive the information needed to complete transactions. They operate under their own privacy policies.
• KYC & Identity Verification Services: Certified third-party providers are used to verify your identity. Only the information strictly necessary for verification is shared with them.
• Game Providers: During gameplay, game providers (such as PG Soft and Evolution) receive limited session data only. Your personal identity is never shared with them.
• Law Enforcement: Sone 436 is legally required to provide information in response to court orders or valid legal claims.
• Regulatory Authority: If the Curacao Gaming Authority or any other regulatory body requests data, it will be provided in accordance with applicable law.

The Sone 436 platform uses cookies and similar technologies. A cookie is a small data file stored in your browser that helps improve your experience.

Types of cookies used on Sone 436:

All cookies except essential ones can be turned off. You can block cookies through your browser settings, though doing so may affect certain platform features.

We do not use cross-site tracking or third-party advertising cookies. Your gaming activity is tracked solely within Sone 436's own systems and nowhere else.

Sone 436 does not retain your data for longer than necessary. Retention periods are defined based on the type of data involved.

• Account Information: Retained while the account is active or for up to 5 years after closure. This is mandatory under anti-money laundering regulations.
• Transaction Data: 7 years from the date of the last transaction, in compliance with financial regulations.
• KYC Documents: 5 years after verification. Required to comply with license conditions.
• Communication Logs: Support conversations are retained for up to 3 years.
• Cookie Data: Session cookies are cleared when the browser is closed. All other cookies last a maximum of 1 year.
• Marketing consent: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is automatically and securely deleted or anonymized so it can no longer be linked to any individual.

As a member of Sone 436, you have the following rights over your personal data. To exercise any of these rights, email us at support@sone436.best.

• Right of Access
  You may request a complete copy of the data we hold about you. It will be provided within 30 days of your request.
• Right to Rectification
  If any of your information is incorrect, you can request a correction. Most corrections are processed within 7 business days through our support team.
• Right to Erasure
  You may request the deletion of any data held beyond legal retention requirements. If a legal obligation to retain the data exists, this will be explained to you.
• Right to Restriction of Processing
  You can request that your data be temporarily restricted from use for specific purposes.
• Right to Data Portability
  You can request your data in a machine-readable format (CSV/JSON) at any time.
• Right to Object
  You can object to marketing or automated decision-making.

Every request will be responded to within 30 days. In complex cases, this may extend by a further 60 days, but you will be notified. If you are not satisfied with Sone 436's response, you have the right to lodge a complaint with the Curacao Gaming Authority.

Sone 436 strictly prohibits access for anyone under 18. Collecting data from or providing services to minors is against our policy.

Date of birth is verified at the time of registration, and age is reconfirmed during the KYC process. If a member is found to be under 18, their account is immediately closed and all collected data is deleted.

If a parent believes their child has accidentally created an account, please contact support@sone436.best. The account will be closed and all data removed within 24 hours.

The Sone 436 platform integrates game providers and payment gateways. These third-party services have their own privacy policies. Sone 436 is not responsible for how they handle your data.

During gameplay, your session data is processed on the game provider's servers. This data includes your bet amounts and results but does not contain any personally identifying information such as your name or phone number.

When making a payment, a connection is established with the bKash or Nagad server. Data related to these transactions is handled under their own privacy policies. Sone 436 never stores your mobile banking PIN or password.

Sone 436 protects your data using the highest industry standards, with security measures in place at both the technical and organizational level.

• 256-bit TLS/SSL Encryption: All communication between your device and our servers is encrypted.
• Two-Factor Authentication: OTP verification at login provides an extra layer of security.
• Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
• Restricted Access: Only authorized personnel can access specific data, and all access is logged.
• Data backup: Regular encrypted backups are stored in a separate, secure location.

In the event of a data breach, Sone 436 will notify the relevant regulatory authority within 72 hours and immediately inform affected members by email.

Sone 436 may update this Privacy Policy as needed. Changes may occur due to shifts in legislation, the introduction of new services, or security improvements.

For significant changes, you will be notified at least 7 days in advance via your registered email or a platform banner. Minor changes may take effect without prior notice.

The date of the latest update is always displayed at the top of this page. To request a previous version, email support@sone436.best.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our data protection team:

• Email: support@sone436.best (Write "Privacy" in the subject line)
• Live Chat: 8:00 AM – 12:00 AM (Bangladesh Time)
• Response time: 3 business days for standard requests, 24 hours for urgent matters

If you are not satisfied with Sone 436's response, you have the right to file a complaint with the Curacao Gaming Authority. We are ready to assist you through that process.